Your T-Shirt or Leather Jacket not the perfect fit? Not a problem. We have an open ONLINE return policy.
We want to make it as easy as possible for you to try the fit and feel the quality of our products! Customers must pay for return shipping on all returns.
All Returned items must be unworn, unwashed merchandise with the tags attached. Items that do not meet these criteria or are non-returnable will be denied. Returns must be made within 30 days of receipt.
THE CAST/ Returns
72 Orchard St.
New York, NY 10002
Once we have received your package, your refund will be processed within 7 business days. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable.
*All SALE items.
*All CUSTOM LEATHER.
*All lingerie, swimwear, hosiery.
We ship via United States Postal Service or UPS for domestic orders (USA).
We ship via DHL or UPS for International orders.
All duties and taxes are the responsibility of the customer.
Sales tax is only applied to purchases made within the State of New York. Tax charges will appear automatically during checkout.
POLICY FOR ALL CUSTOM LEATHER ORDERS
TERMS & CONDITIONS
All garments are made to the exact measurements and specifications of the customer from the time they submit and place their order.
Due to the nature of these custom produced pieces, we are not able to accept returns or exchanges. Please contact us with any questions before placing your order.